Design Systems

Design Systems

Is it a design system, a pattern library, or a style guide? Here’s a great article about what makes a...

Explain Required Fields – According to Research

Explain Required Fields – According to Research

I’m always annoyed when a site or app requires me to provide personal information without an explanation of why it’s...

Is It Customer Experience or User Experience?

Is It Customer Experience or User Experience?

This is a clear clear, concise, 4-minute video explanation of the differences and similarities between the two. It’s from Nielsen...

Mobile Navigation Pros & Cons

Mobile Navigation Pros & Cons

This is a quick read that describes five mobile navigation elements, pros and cons for each, and tips for overcoming...

Why Information Architecture Matters

Why Information Architecture Matters

How many times have you blundered through a website or app looking for something you know must surely be there...

Again. And Again. And Again.

Again. And Again. And Again.

Iterative design is the life blood of UX design. How often is your first idea, unedited and unrevised, your very...

Who Doesn’t Love a Good Story?

Who Doesn’t Love a Good Story?

A friend from college was an education major specializing in reading. As a research project, she would sit in the...

Story Arcs

Story Arcs

As a presenter and public speaking instructor, I’ve often thought that the secret to a good presentation is knowing when...