All my work (15+ years) involves user experience, content, and writing. I’m always looking for ways to make products and content more engaging, easier to access, and more intuitive, with less cognitive load.
UX and content design are innate to me – give me a project, and I can tell your story, with empathy, engagement, and understanding.
My particular expertise is designing and writing with the client’s or brand’s voice and translating complex ideas into digestible content. That’s where the UX comes into writing: channeling the client or brand and empathizing with the users.
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Technical Skills
- Accessibility & Inclusivity
- Content Audits
- Content Design, Strategy, & Management
- Copyediting & Editing
- Design Systems & Pattern Libraries
- Human-Centered Design
- Information Architecture
- Interaction Design & Microinteractions
- Microcopy to Long-Form Content
- Plain Language
- Style Guides
- User-Focused Content
- UX Copy & UX Writing
- UX Research & Usability Testing
- WCAG & 508 Requirements
- Web Content
- Wireframes, Prototypes, & Mockups
Business Skills
- Cross-Team Collaboration & Team Leadership
- End-to-End Product Management
- Presentations
- Project Planning & Execution
- Regulations & Compliance
- Written, Verbal, & Visual Communication
Sample Tools
- Figma
- Adobe Creative Cloud
- Confluence
- SharePoint
- Microsoft Office
- Slack
UX Design & UX Writing
I have designed or redesigned and built a dozen websites, audited and copyedited websites and apps, designed or collaborated on external-facing wikis, and designed 3 apps. In each, I wrote, curated, or edited the copy.
My UX writing experience ranges from microcopy to short- and long-form web content, as well as reviewing apps for content, flow, and functionality. The samples below represent both UX design and UX writing, from microcopy to web content.
Case Studies & Work Samples
Content Design, Strategy, & Management
Here are a few samples of my work focused on research, content design, and content strategy. My role has encompassed content strategy and management for a 500+ page enterprise-scale website, copyediting, and researching topics I was unfamiliar with to develop or improve content for a variety of purposes – from informational brochures to government reports to websites and apps.
If you’re looking for web content examples, you’ll find them above in the UX case studies.
Content Case Studies
Editing
Before I was a content designer, a UX designer, or a program director, I was an editor. That skill carried into each role throughout my career. While AI has made human editing almost obsolete, it cannot (yet) fully replace human decision making and understanding of the nuance of language.
My 15+ years of editing experience includes microcopy, app and website reviews, academic papers, novels, long-form content, and more.
Editing is now a secondary part of my work, but without editing, apps and websites go live with typos and grammatical errors, so here are a few examples of my editing work.
Client: Various
Scope: Copyedit for US English or UK English
My role:
- Ensure all copy follows grammar, syntax, punctuation, etc. rules for US English or UK English
- Suggest plain, accessible language changes
- Follow company, brand, or traditional writing or academic style guides (Chicago Manual of Style, APA Publication Manual, Turabian: A Manual for Writers, MLA Handbook, etc.
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