In 2022, I joined Booz Allen Hamilton, an international federal contractor helping governments improve their digital products. As my last project there, I managed the content for a 500+ page federal website serving 600K federal employees.
From 2014 to 2022, I ran my solopreneur content and UX consultancy, working remotely and helping clients tell their best story.
But here’s how it all started.
My professional life started in Austin, Texas as a trainer (you know – one of those people you either dread or thank for getting you away from your work for a minute), then as team lead and eventually as manager for a public communications team writing and presenting seminars across the state.
From there, I transitioned into higher education, overseeing 2-year degree programs. Then I moved to secondary education, administering a $90M–$130M federal education grant for Grades 7–14. Managing government programs in both postsecondary and secondary education gave me insight into governance and compliance requirements.
Along the way, I wrote web content, explainers, federal reports, state regulations, user manuals, and guidelines; managed statewide projects and programs; wrote and delivered speeches and seminars; and collaborated on cross-functional teams spanning state and national government agencies.